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Channel: Customer Relationship Management – Sales and Management Tips and Techniques for Industrial Manufacturing
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Engaging the Law of Attraction to Build Rapport

Not too long ago, I was inspired by my friend and great sales mentor, Dr. Bob DeGroot – founder of the leading online sales training organization, Sales Training International – to read the outstanding...

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If you don't have a system for automating your rapport building strategy, you...

I have finally found the perfect system for automating my strategy for building customer rapport, and I must say that it is everything I had dreamed of. For those of you who want to differentiate...

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Never say “Thank you for your business”

Every sales rep appreciates winning a big order from a key customer; but it’s rarely appropriate for him or her to say so to the customer.  Saying ‘Thank you for your business’ is bush league, and can...

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